Need help or found a problem? Write to support@fundship.app. Emails are answered by the developer, usually within a few days. It helps to mention your phone model and what you were doing when the problem appeared.
Signing in
Is there a password?
No. Enter your email and Fundship sends you a one-time code. Type the code into the app to sign in.
I didn’t get the code
- Check your spam folder. The email is sent from a no-reply address at fundship.app.
- Make sure the email address is spelled correctly.
- Codes expire after 10 minutes. Tap “Resend code” to get a new one.
Workspaces and sharing
What is the difference between personal and shared workspaces?
Your personal workspace is created with your account and only you can see it. A shared workspace is one you create and invite other people to.
How do I invite someone?
Open Settings, then “Invite to Shared Workspace” under Sharing. Choose the workspace, enter the person’s email and pick a role. They receive an email and see the invitation in the app once they sign in with that address.
You need a shared workspace before you can invite anyone.
What can each role do?
- Member: can add transactions and view the workspace settings.
- Admin: can add transactions, and view and edit the workspace settings.
- Owner: the person who created the workspace. If the owner leaves, the longest-standing admin becomes the new owner.
How do I change the currency, monthly start day or budget?
Open the workspace’s settings. Currency, cycle start and the monthly budget limit are all set there, per workspace.
Your data
Does Fundship connect to my bank?
No. Fundship never sees bank or card details. Every transaction is entered by hand.
How do I delete my account?
In the app, open Settings, then Account, then Delete Account. The delete your account page explains what is removed.
Where can I read how my data is handled?
In the privacy policy.